Frequently Asked Questions

My Account


How do I register? On Website: On the upper right by the banner, there is an account tab. Mobile: Click on the upper right where the three lines are. There will be pages of the site. Above that is the account tab.




Ordering


Ordering is very easy. Click on the item you would like and "Add to Cart" and on preorders, click on "Preorder now".




Delivery


We deliver to US and international customers. We use all services for our packages, such as USPS, UPS, FedEx, and DHL. Internatonal customers will have to message us with their address for estimates or if it's available, get an estimate on our application.




Returns & Refunds


We do returns with in 7 days of recieving the item if the damage was done by postal service during shipment. We will ask for you to send pictures of the damage and if you want it to be replaced or a full refund. Please remember that there are manufacture flaws.




Shipping


We ship with in 1-3 business days. There may be delays and customer will be contacted if there is a problem.




Wishlist


We have a wishlist! All you have to do is click on the heart in each listing.




Need anymore help?


We are open to suggestions. Please message us if we need to add anymore FAQ information. We are willing to help and contact with in 24 hours.




Are you a small business?


Yes, we are a small business with less than 5 employees!




How do you ship your items?


We ship them with 9 x 6 x 4 boxes for individual pops with filler. We are super careful about it too so that it doesn't arrive damaged.





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